Frequently Asked Questions & Shipping Policy
Shipping Information
Shipping Processing Times All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
Estimated U.S. Delivery Times ✅ Standard Shipping: $6.99 ✅ FREE Shipping on orders $75+
Free Shipping Enjoy FREE SHIPPING on U.S. orders over $75! This is our way of thanking you for your support.
Production Timeline
Print-on-Demand Production Our premium print-on-demand items are custom-made for each order to ensure the highest quality. Production typically takes 3-5 business days before your item ships.
Order Timeline • Order placed → Processing (1-2 business days) • Production (3-5 business days) • Quality check & packaging • Shipment to carrier • Delivery (5-7 business days for standard shipping)
Tracking Your Order
Tracking Information Once your order ships, you’ll receive a shipping confirmation email with a tracking number. You can use this number to track your package in real-time on the carrier’s website.
Lost or Delayed Packages If your package doesn’t arrive within the estimated timeframe, please contact us immediately. We’ll investigate with the carrier and work to resolve the issue. Most lost packages are covered by our shipping insurance.
International Shipping
We currently ship to select international locations. International orders may take 2-4 weeks for delivery and are subject to customs duties and taxes. Contact us for international shipping rates.
Frequently Asked Questions
Can I change my shipping address after placing an order? If your order hasn’t been processed yet, we can update your shipping address. Contact us immediately at support@simplytrendytees.com with your order number.
What if my item arrives damaged? We take pride in our packaging, but accidents happen. If your item arrives damaged, please contact us within 48 hours with photos, and we’ll replace it or issue a refund.
Can I return my order? Yes! We offer a 30-day return policy. See our Returns & Refund Policy for complete details.
Contact Information
Need help? We’re here for you! Email: support@simplytrendytees.com
Thank you for choosing Simply Trendy Tees! We appreciate your business and want to make sure you have the best experience possible.